Frequently asked questions

Please read through the pre-answered queries listed below. If your particular question is not addressed on this page, do please email us with your request or call us on +44 (0)1872 226800.

If I send an Appreciation to an existing page, when will it go live on the site?

Once we receive the text and/or photographs, we aim to post the new material up within 24 hours.

Can I send photographs to an existing page?

Yes, we very much welcome photographs. Very often, a picture can indeed speak a thousand words. Three images for the main page are included in the price of the registration package. Images for the supplementary pages can be included at no charge if electronically sent - however, if this cannot be done electronically, the photograph can be sent to us and for a small once only payment of £15 (incl VAT) we can upload the photograph and return it safely to you.

How Much Does the Service Cost?

Each person's space on comprises a Main Appreciation, plus a Tribute page (or pages) that relate to each person's entry. The Main Appreciation has space for up to 1500 words and up to 3 photographs. We would value any donation that you would like to make in memory of your special person (suggested minimum £25).

There is no charge for text added to each free Tribute page. Photographs supplied as small digital files can be added to a Tribute page at no charge if using the forms on this web site. Photographs supplied by post as original prints can also be added for a charge of £15 per photo to cover scanning and return (£7.50 will go direct to the RAFBF).

Does safeguard against inaccurate or disrespectful wording or images?

Yes. The 24 hour delay in posting images to the site enables the Friends and Relations team to ensure the content is appropriate.

How Do I Send You Details for Inclusion?

Follow the 'Add a Person' link at the top of on the home page, however, if there is the slightest difficulty in doing this or you would like to arrange for the Friends and Relations team to do this for you, please call us on +44 (0)1872 226800

How Do I Send You an Appreciation to an Existing Page?

Follow the 'Add an Appreciation' link on the home page of this website, however as above, if you have any difficulties please call us on +44 (0) 1872 226800.

Find a person

Royal Air Force Benevolent Fund
67 Portland Place, London W1B 1AR
0800 169 2942
Registered Charity No. 1081009